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Train on your WordPress posts and help pages, then embed FoundChat site-wide or on specific templates. Add the snippet via child theme footer or a header/footer plugin; train on public pages and PDF policies. WooCommerce shops often start with shipping and returns intents before sitewide embed.
Setup
01
Add your site, docs, and top posts as training sources. Review unanswered logs weekly, update training sources when product or policy pages change, and expand scope only after two weeks of measurable improvement on high-intent pages.
02
Paste into your theme footer.php, a child theme, or a header/footer scripts plugin. Review unanswered logs weekly, update training sources when product or policy pages change, and expand scope only after two weeks of measurable improvement on high-intent pages.
03
Purge page cache/CDN so the new script appears on live pages. Review unanswered logs weekly, update training sources when product or policy pages change, and expand scope only after two weeks of measurable improvement on high-intent pages.
Use cases
Deflect repetitive how-to questions on WordPress docs. Review unanswered logs weekly, update training sources when product or policy pages change, and expand scope only after two weeks of measurable improvement on high-intent pages.
Guide readers to the right article conversationally. Review unanswered logs weekly, update training sources when product or policy pages change, and expand scope only after two weeks of measurable improvement on high-intent pages.
Evidence
Paste the FoundChat snippet via theme footer hooks or a lightweight header/footer plugin without rebuilding the theme. Review unanswered logs weekly, update training sources when product or policy pages change, and expand scope only after two weeks of measurable improvement on high-intent pages.
Point training at published pages and docs; keep drafts and private posts out of the knowledge base. Review unanswered logs weekly, update training sources when product or policy pages change, and expand scope only after two weeks of measurable improvement on high-intent pages.
Shipping, returns, and product FAQs deflect before tickets when catalog and policy pages are trained. Review unanswered logs weekly, update training sources when product or policy pages change, and expand scope only after two weeks of measurable improvement on high-intent pages.
FAQ
You can install via snippet in the theme or a header/footer plugin. A dedicated plugin is optional convenience not a requirement.
Yes Elementor, Gutenberg, and classic themes all work as long as the script loads on the rendered page.
Add public help/docs URLs as sources. Exclude member-only content you would not show a visitor.
Escalate account-specific order lookups to humans. Train the agent on shipping/returns policy not private order databases.
Related
Join founders using FoundChat for support, sales, onboarding, and lead capture.
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