About FoundChat
FoundChat builds AI agents for every customer conversation.
FoundChat is the AI agent platform for customer experience and support. Train agents on your docs, embed them on your website, and resolve repetitive questions 24/7 across support, sales, and onboarding without enterprise seat bloat.
Product entity
FoundChat
Docs-trained website AI agents for lean SaaS, startups, and ecommerce teams. Plans start at $9/month with credit-based usage, multi-model choice, and escalation workflows you control.
Founder
Othmane Nejdi
Founder
Othmane founded FoundChat to give builders a practical path to AI customer support: train on what you already publish, go live on the website in minutes, and escalate the conversations that still need judgment.
Contact: [email protected]
What we believe
These principles shape product decisions, pricing, and the SEO content we publish about AI customer support.
Website channel first
Most early teams do not need a full contact-center suite on day one. They need accurate answers on pricing, docs, and product pages where buyers already ask questions.
Docs are the source of truth
Agents should ground answers in what you publish not invent policy. Clean knowledge bases beat clever prompts when trust is on the line.
Honest escalation
Refunds, legal threats, VIP exceptions, and ambiguous account changes belong with humans. Automation that cannot hand off cleanly creates support debt.
Pricing you can model
Credit-based plans from $9/month keep cost visible. You should know what a pilot costs before you commit to seat packages built for 500-person teams.
Official references
This page is the authoritative entity home for FoundChat. For legal operator details, see our Privacy Policy and Terms. For buyer diligence, start with Security.