Starter
Get your AI agent live today
$9 /month
Annual option from $9/month
- 1 AI Agent
- 500 AI message credits/month
- Efficient AI models only
- Up to 10 training sources
- 30-day chat log history
- Native integrations
Simple pricing that scales with your needs.
Start with one agent. Upgrade when you need more credits, agents, or models.
Maker
For founders getting traction
$19 /month
Annual option from $15/month
- 5 AI agents
- 1,500 AI message credits/month
- Efficient + mid-tier AI models
- Up to 20 training sources
- 90-day chat log history
- Native + third-party integrations
Pro
For growing startups
$49 /month
Annual option from $39/month
- 10 AI agents
- 5,000 AI message credits/month
- All AI models - selection per agent
- Up to 50 training sources
- 90-day chat log history
- Native + third-party integrations
Need more scale?
Scale
For agencies and growing teams that want more agents, higher message volume, API access, custom domain, and priority onboarding.
- 15 agents
- 10,000 credits/mo
- API + custom domain
- Priority onboarding
$99 /month
Annual from $79/month
Included
Every plan includes the foundation for AI customer conversations.
FoundChat pricing is based on AI message credits, training depth, model access, and automation needs, not expensive enterprise bundles.
AI agents
Support, sales, onboarding, marketing, technical, and general customer agents.
Website chat widget
Deploy FoundChat on your website and answer visitors in real time.
Document training
Train on websites, documents, PDFs, text, and Q&A knowledge.
Workflow actions
Trigger Slack alerts, emails, meeting booking, tags, webhooks, and more.
Pricing models
How AI chatbot pricing models compare.
Buyers searching for AI chatbot pricing usually want to avoid surprise costs not just pick a sticker price. Use this frame before you compare FoundChat to suite vendors.
Credit-based (FoundChat)
Pay for AI message credits, agents, and training depth. Predictable for website FAQ volume. Best when you want self-serve launch without seat bloat.
Seat-based suites
Pay per inbox user or agent seat. Costs rise with headcount even when AI should reduce workload. Common in enterprise helpdesks.
Resolution / outcome pricing
Pay per AI-resolved conversation. Can align incentives but becomes hard to forecast without clean intent scoping and escalation rules.
Freemium + overages
Low entry price with message or bot limits that spike unexpectedly. Fine for experiments dangerous if you do not model growth.
Next steps: model savings with the ROI calculator, read case studies, or compare vendors in alternatives and compare.
Which plan
Pick the plan by stage, not by guessing.
01
Start with Starter
Best if you want one AI agent live today with 500 message credits, 10 training sources, and efficient model usage.
02
Choose Maker when traction starts
Best for founders who need up to 5 agents, 1,500 credits, mid-tier models, and broader integrations.
03
Use Pro when volume grows
Best when you need 10 agents, 5,000 credits, all models with per-agent selection, and deeper training capacity.
04
Scale when you need more
Best for agencies and teams that need 15 agents, 10,000 credits, API access, custom domain, and priority onboarding.
Compare
Compare AI chatbot plans.
| Feature | Starter | Maker | Pro | Scale |
|---|---|---|---|---|
| AI agents | 1 | 5 | 10 | 15 |
| AI message credits/month | 500 | 1,500 | 5,000 | 10,000 |
| AI providers | Efficient models | Efficient + mid-tier | All models | All models |
| Training sources | 10 | 20 | 50 | Unlimited |
| Website URL, text snippet, Q&A | ||||
| PDF/file upload | - | |||
| Notion + Sitemap | - | - | ||
| Chat logs | 30-day history | 90-day history | 90-day history | Full + unanswered log |
| Native integrations | ||||
| Full marketplace integrations | - | |||
| Remove branding | - | - | - | |
| Custom domain | - | - | - | |
| API access | - | - | - | |
| Seats | 1 | 1 | 1 | 3 |
| Support | Standard | Standard | Standard | Priority + onboarding |
Payments by Paddle
Paddle is our Merchant of Record and may handle checkout, tax, invoices, subscriptions, cancellations, and refunds.
Clear refund window
Our standard refund request window is 14 days from the original purchase date, subject to Paddle terms and applicable law.
Launch in minutes
Train on your website or docs, choose your agent focus, and deploy your chatbot without engineering work.
FAQ
Pricing questions.
Is FoundChat an affordable AI chatbot alternative?
Yes. FoundChat starts at $9/month for one AI agent far below enterprise support suites that bundle seats, phone channels, and mandatory onboarding. You pay for AI message credits, agents, and training depth instead of a bloated platform fee.
Why do some chatbots look cheap but get expensive?
Many tools advertise a low entry price, then charge for message overages, remove branding, extra bots, team seats, or premium models. FoundChat pricing is organized around credits, agents, training sources, and model access so you can see what scales before you upgrade.
What are AI message credits?
AI message credits measure monthly AI usage. Efficient models use fewer credits per message, while stronger models can use more credits per message depending on the plan. This lets you choose cost-efficient models for FAQs and stronger models for complex product questions.
How does FoundChat pricing compare to seat-based support tools?
Seat-based tools charge per agent or inbox user, which gets costly as your team grows. FoundChat is built for founders and small teams: one workspace, website chat, document training, and AI agents that resolve repetitive questions without hiring more support staff.
Are there hidden costs beyond the monthly plan?
Your plan includes the listed agents, AI message credits, training sources, and integrations. Payments are processed by Paddle (taxes and invoices may apply by region). If you need more volume, upgrade to Maker, Pro, or Scale rather than stacking surprise add-ons.
Can I start without a credit card?
Yes. FoundChat is designed so you can start quickly, build your first AI agent, and upgrade when you are ready.
Can I change plans later?
Yes. You can upgrade as your traffic, message volume, agents, or workflow needs grow from Starter to Maker, Pro, or Scale.
Which AI model providers are included?
Starter includes efficient models, Maker includes efficient and mid-tier models from providers like OpenAI, Anthropic, and Google, while Pro and Scale include all supported models with selection per agent.
What pricing model should a small business choose?
Most small businesses start on Starter or Maker. Starter is enough for one website chatbot and core FAQs. Maker fits when you need multiple agents (support + sales), more credits, and broader integrations.
How do chatbot pricing models compare in 2026?
Common models are seat-based (pay per agent), resolution-based (pay per AI resolution), freemium with overages, and credit-based usage. FoundChat uses credits + agent limits so you can forecast cost against conversation volume instead of hiring seats you may not need.
Why do buyers say chatbot pricing feels expensive?
Often the sticker price is fine until add-ons, overages, remove-branding fees, or mandatory suite modules appear. Model your 3× volume scenario before you sign. Compare with the ROI calculator and alternatives pages if you are switching from Intercom, Zendesk, or Chatbase.
How are payments processed?
Payments are processed securely by Paddle, our Merchant of Record. Paddle may handle checkout, taxes, invoices, subscriptions, cancellations, and refunds.
What is the refund window?
Our standard refund request window is 14 days from the original purchase date, subject to Paddle's terms and mandatory consumer rights.