Bring your training sources into FoundChat, recreate bots as support/sales/onboarding agents, and embed the new widget. Re-upload training sources in FoundChat, configure multi-agent focuses, and swap embed after a short parallel test on high-intent URLs.
Why teams switch
Run support, sales, and onboarding agents with distinct focuses. Review unanswered logs weekly, update training sources when product or policy pages change, and expand scope only after two weeks of measurable improvement on high-intent pages.
Credit and agent limits that scale from Starter to Scale. Review unanswered logs weekly, update training sources when product or policy pages change, and expand scope only after two weeks of measurable improvement on high-intent pages.
FoundChat optimizes train → embed → review transcripts for marketing and docs pages—without rebuilding every Chatbase experiment as a separate bot project. Review unanswered logs weekly, update training sources when product or policy pages change, and expand scope only after two weeks of measurable improvement on high-intent pages.
How to migrate
01
Add the same URLs/files you used in Chatbase; prefer live URLs so refreshes stay easy. Review unanswered logs weekly, update training sources when product or policy pages change, and expand scope only after two weeks of measurable improvement on high-intent pages.
02
Split a single DIY bot into support vs sales agents if those jobs differ. Review unanswered logs weekly, update training sources when product or policy pages change, and expand scope only after two weeks of measurable improvement on high-intent pages.
03
Swap Chatbase’s script for FoundChat and verify mobile + desktop widgets. Review unanswered logs weekly, update training sources when product or policy pages change, and expand scope only after two weeks of measurable improvement on high-intent pages.
04
Run both widgets on staging or split traffic on one high-intent page for seven days. Log unanswered questions side by side before removing Chatbase from production. Review unanswered logs weekly, update training sources when product or policy pages change, and expand scope only after two weeks of measurable improvement on high-intent pages.
Keep in mind
Export the knowledge sources that already perform; do not re-crawl low-quality pages just because Chatbase had them. Review unanswered logs weekly, update training sources when product or policy pages change, and expand scope only after two weeks of measurable improvement on high-intent pages.
Recreate handoff rules in FoundChat instead of assuming Chatbase workflows translate 1:1. Review unanswered logs weekly, update training sources when product or policy pages change, and expand scope only after two weeks of measurable improvement on high-intent pages.
FAQ
Teams move when they want FoundChat’s credit pricing, multi-agent focus modes, or tighter website go-live workflow.
Bring knowledge sources forward. Historical Chatbase threads usually do not import as a transcript archive.
Most teams retrain and embed in under a day, then parallel-run a week while reviewing unanswered questions.
Yes you replace the Chatbase snippet with FoundChat’s embed and verify z-index on mobile navs.
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